Active Departments
30+
Active Departments
Yes. As a ServiceNow partner, we set our own pricing — and we've deliberately built it as a single platform fee. No per-user charges, no per-department costs, no per-module licences. One investment, your entire organisation.
Yes. Approvals are built into every workflow as standard. Anyone in your organisation can act as an approver — no additional licence, no extra setup, no extra cost.
No gotcha. ESH is built natively on ServiceNow, which means your own platform team can configure and customise it directly. You are not dependent on us for every change. We are here when you want us, not because you have to.
No. Our agreements start with a 12-month initial term — enough time to see real results. After that, you are not locked in. We'd rather earn your renewal than contractually enforce it.
Yes. Every ESH application is fully certified by ServiceNow and published on the ServiceNow Store, meaning it has passed ServiceNow's rigorous security, performance, and technical review process before it ever reaches your environment.
Extend ServiceNow beyond IT. Connect every department on one platform.
Explore ESH
Manage the full academic assessment process from submission to results — on one governed platform.
Explore Assessment Lifecycle
A secure, governed platform for raising concerns — giving every employee a voice and every organisation full visibility.
Explore Speakout Hub
Bring the same operational excellence IT enjoys to every team across your institution.
Explore Education Operations
Support student and staff wellbeing with a structured, trackable, and compassionate case management platform.
Explore Campus Wellbeing
Onboard, manage and monitor suppliers in one place — with full audit trails and governance built in.
Explore Supplier HubEvery custom application we build starts with your process, not a specification document. We improve how you work before we build anything — because a well-designed application on a broken process is still a broken process.
We start by mapping how your department actually works today — not how it's supposed to work. We sit with your team, observe the process, and document every step, decision point, and pain.
Before we write a line of code, we challenge what we found. We identify inefficiencies, inconsistencies and risks and agree an improved process with your team. This is the IKWA difference — we build the right thing, not just the thing you asked for.
With the improved process agreed, we design the application architecture with ServiceNow certification requirements built in from the start. No shortcuts that cause problems at review.
We build in focused sprints with a live demonstration at the end of each one. You see real progress throughout — no surprises at handover.
We submit your application for ServiceNow Store certification and manage the entire review process on your behalf. Our applications are built certification-first, which means they pass.
ServiceNow ships two major releases every year. We keep your application compatible, handle re-certification, and build new capabilities as your needs grow. You are never left managing it alone.
We're onboarding a select group of ServiceNow customers ahead of our wider launch. Early adopters get locked-in pricing, priority onboarding, and a direct line to our product team. Spots are limited — register your interest today.
Single platform fee. Unlimited users. Fixed for the life of your contract.
Dedicated implementation support from our team from day one
Direct access to our product roadmap. Your feedback drives what we build next.
Don't extend ServiceNow later. Do it now, at the right price.
