Enterprise Service Hub
Connect every department and streamline enterprise services with one powerful platform.
Trustpilot
(4.9 / 5)
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  • One Service Hub

    Bring departments, services and requests together through a single enterprise service experience.

  • Ready-to-Deploy Services

    Get started quickly with preconfigured services and workflows across HR, Finance, Procurement, Legal and more.

  • Enterprise-Wide Visibility

    Connect case management, governance and projects to give your organisation greater visibility and control.

About ESH
Product overview

Enterprise Service Hub helps organisations get more from their ServiceNow investment by extending the platform beyond IT and into the wider enterprise.

Organisations often manage departmental services through a mixture of emails, spreadsheets, forms and disconnected systems. ESH brings these services together, giving employees a single place to request support and interact with departments across the organisation.

Built on ServiceNow, Enterprise Service Hub combines enterprise case management, service delivery, governance and project gateways in one connected application. With a library of preconfigured services and workflows, organisations can expand ServiceNow into new areas without having to start from scratch.

The result is a more connected organisation, less manual administration, better visibility of services and a platform that delivers value across the enterprise.

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